How do I update my Honeycomb plan and billing details?
Last updated: October 23, 2025
Honeycomb Free and Pro Plans
If you are the team owner on a Honeycomb Free or Pro plan account, you can view and update your Honeycomb plan details by following these steps:
Log in to your Honeycomb account, then go to your Account page.
Under the Teams section of your Account page, click the relevant team's Settings link.
On the Team Settings page, click the Billing tab. (This tab will not appear if you are not the team's owner.)
From this Team Settings page, you can view and update your Honeycomb plan, change your payment method, view your billing history, and download past invoices.
Changing a Billing Email Address
To change the billing email address (the email address to which invoices and receipts are sent) on your Honeycomb Pro plan, please have the current recipient of the invoices email support@honeycomb.io directly and request the change. Thank you!
Honeycomb Enterprise Plans
To make changes to billing for an existing Honeycomb Enterprise plan, please email billing@honeycomb.io directly.
If you wish to discuss upgrading to a Honeycomb Enterprise plan, Honeycomb Sales is ready to chat! Please contact them here.