If you are experiencing an error when trying to log into Honeycomb with SSO, you may already have an existing Honeycomb account that uses e-mail address and password as login credentials.
To convert a pre-existing Honeycomb account to SSO, you must authenticate with your Honeycomb account credentials before attempting to use SSO sign-in. Please see our documentation:
Note: If you still have issues linking your account, please manually visit your team's signup URL if the provided link does not work.
- Google SSO: https://ui.honeycomb.io/login/sso/<YOUR_TEAM_NAME>
- SAML/Okta: https://ui.honeycomb.io/login/sso/<YOUR_TEAM_NAME>
And, if you continue to have SSO issues, please do file a Support ticket and we'll take a look!