If you are experiencing an error when trying to log into Honeycomb with SSO, you may already have an existing Honeycomb account that uses e-mail address and password as login credentials.
To convert a pre-existing Honeycomb account to SSO, you must authenticate with your Honeycomb account credentials before attempting to use SSO sign-in. Please see our documentation:
- Setup and troubleshooting for Google SSO
- Setup and troubleshooting for Okta/SAML SSO
- Setup and troubleshooting for Microsoft Entra ID (formerly Azure AD)
Note: If you still have issues linking your account, please manually visit your team's signup URL if the provided link does not work.
And, if you continue to have SSO issues, please do file a Support ticket and we'll take a look!