Accounts and Billing

Answers related to Honeycomb accounts

How do I change the email address on my Honeycomb account?
At present, there's no way to set a new email address on an existing Honeycomb account. We'd be happy to submit this for you as a feature request, s...
Fri, 27 May, 2022 at 1:04 PM
How do I delete a team in Honeycomb?
If you are the team's owner in Honeycomb, please get in touch with us via support@honeycomb.io or via Support chat while logged into your Honeycomb acco...
Fri, 27 May, 2022 at 12:06 PM
How do I delete my Honeycomb account?
We're very sorry to see you go!  Please email support@honeycomb.io from the email address registered to your Honeycomb account, or chat to us while log...
Wed, 29 Jun, 2022 at 1:45 PM
Error with SSO Login Attempt
If you are experiencing an error when trying to log into Honeycomb with SSO, you may already have an existing Honeycomb account that uses e-mail address and...
Tue, 24 Oct, 2023 at 1:43 PM
Can I have more triggers or SLOs?
Honeycomb grants a set number of triggers and service level objectives (SLOs) based on pricing plan. Pro Plans Enterprise Plans Triggers 100 ...
Wed, 1 Mar, 2023 at 9:42 AM
How do I update my Honeycomb plan and billing details?
VIew and Update your Honeycomb Plan If you are the team owner on a Honeycomb Free or Pro plan account, you can view and update your Honeycomb plan detai...
Thu, 13 Apr, 2023 at 8:56 AM
What happens if I upgrade my yearly Honeycomb Pro subscription in the middle of the billing cycle?
When you upgrade your yearly Honeycomb Pro subscription mid-cycle: You will be charged a pro-rated rate for the remainder of your current billing cycle...
Thu, 31 Aug, 2023 at 9:27 AM
Can I pay for Honeycomb via ACH or wire transfer?
Honeycomb offers ACH and wire transfer payments for Enterprise customers. If you're interested in discussing a Honeycomb Enterprise plan, please get in ...
Wed, 10 Apr, 2024 at 8:13 AM