FAQ

I accidentally sent sensitive data through Honeycomb, what do I do?
If you have accidentally sent PII or other sensitive data through Honeycomb, you have a couple of options for removing it: Delete the Dataset The qu...
Wed, 21 Aug, 2024 at 1:03 PM
Honeycomb Boards Overview
What: Honeycomb boards are a way to collect and share your queries.  Why: A lot of teams have a need to collect all of the things that they want to...
Fri, 12 Apr, 2024 at 6:02 AM
What is the difference between a trigger and an SLO?
Triggers and SLOs are both used to notify people about things that are happening based on some telemetry fields.  Triggers are typically for a known, hi...
Wed, 10 Apr, 2024 at 7:29 AM
OpenTelemetry Collector reset span status
Sometimes people want to change the status of a span from "error" to "unset" or "okay".  In OpenTelemetry, spans have a st...
Wed, 5 Jun, 2024 at 7:36 AM
How do I make changes to my SSO configuration in Honeycomb?
We strongly advise you to contact Honeycomb support before making any changes to your SSO configuration, such as changing your SSO domain or moving to anoth...
Wed, 4 Sep, 2024 at 4:32 AM
What are the API limits?
Honeycomb has several API endpoints. The only endpoint which has rate limiting in effect is the Query Data endpoint. Calls to https://api.honeycomb.io/1/...
Wed, 4 Sep, 2024 at 5:13 AM
What is covered by Honeycomb Support?
Please see the Honeycomb Scope of Support for details on which products and technologies are covered by Honeycomb Support. For information on Honeycomb ...
Fri, 27 Sep, 2024 at 10:21 AM